The first ports of call when troubleshooting network latency or connectivity problems are usually traceroute and ping for managed services providers (MSPs), IT administrators, and technicians. It is a simple testing process that can be run by anyone with access to a command prompt. However, understanding the test results can be difficult if you are…
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In an increasingly connected world, losing your phone signal can feel unsettling, even more so when you’re in a remote location or facing a natural disaster. But what if there was a way to send messages without relying on cellular or Wi-Fi networks? With Apple’s latest iOS 18 update, iPhone 14 and later models now…
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A home office has become an essential part of many professionals’ everyday life in the age of remote work and digital communication. Maintaining these technologies is crucial since they are among the many systems and equipment that are necessary for productivity, from computers and printers to routers and smart home appliances. Troubleshooting common computer problems…
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After the COVID-19 pandemic, most organizations across the world embraced remote work, and most of their operations took place digitally. They rely on different types of data in order to manage their confidential information, finances, etc. Businesses must do everything possible to protect and backup their data, but still, over half of organizations don’t have…
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The high demand for IoT devices currently will increase the market share of computer repair companies by 3% in 2024. It is vital to diagnose any issue related to the motherboard as quickly as you can so that it does not lead to any other major problems. In this post, we will talk about diagnosing…
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Voice assistants and text-based AI have become integral parts of our daily lives, transforming the way we interact with technology. Siri and ChatGPT are two prominent examples of these technologies, each with its unique strengths and use cases. In this in-depth comparison of the battle of AI chatbots, we will delve into the utility of…
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In the era of AI, the usage of chatbots has become quite normal in our daily lives. They help us with customer service queries, provide information, and even interact as a human to engage in casual conversations. Therefore, it is even more imperative to choose the right chatbot for your purpose. There are two big…
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In today’s fast-paced digital world, businesses of all sizes face numerous challenges in delivering exceptional customer service. One standard solution to meet these challenges is outsourcing technical support. Outsourcing involves delegating specific tasks or functions to external service providers in different regions or countries. While outsourcing tech support has its advantages, it also has drawbacks.…
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Computers have become an integral part of our lives in today’s digital age. From staying connected with loved ones to completing work assignments, we rely on them for many tasks. However, like any other technology, computers are not immune to issues. Whether you’re a tech-savvy senior or a novice, encountering common computer problems can be…
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In today’s digital age, printers remain a steadfast companion for many older generations. Whether it’s for printing family photos, important documents, or just keeping up with technology, printers play a crucial role in our lives. However, they can be frustrating when they don’t work as expected. In this guide, we’ll explore common printer problems that…
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